Spa Receptionist
Wellness & Spa
Siamese Asset Public Company Limited, we are Pre-opening New Wellness & Luxury Spa as “Sense Cera Siamese Spa” at our hotels in Sukhumvit area
- Wyndham Garden Bangkok at Sukhumvit 42
- Wyndham Bangkok Queen Convention Centre
- Ramada Plaza by Wyndham Bangkok Sukhumvit 48
Spa Therapist
Responsibilities
- To answer all incoming phone calls and politely confirm time of appointment and cancellation policy to all guest before ending phone conversations.
- To answer all guest questions regarding spa offerings, appointment availability, length and cost of treatments.
- To schedule appointments in such a way that staff is available to handle all bookings, or work with other department to have staff sent in for assistance.
- To handle with guest complaints, Conducting spa tours, Assisting with spa promotions, Assisting with journalist visits and photo shoots ,Conducting travel agents site inspections
- Offering complimentary after conducting spa tour and basic Drink
- To assists in the ongoing practice of dialogues in English, regarding spa treatments and dialogues during treatments
- To Supervise completion of tasks regarding all daily check list and delegated tasks as necessary to staff to ensure completion in a timely manner
- To insure complete preparation of weekly requests of par stocks and supplies
- To assist in the preparation of reports, including: Staff attendant: sick leave holidays, unpaid time off, ceremonies, etc. Guest complaints, incident reports regarding
staff or guest. Monthly summary of treatments and guest information. Daily sales of services and retail
- To have a complete understanding of and adhere to the company’s policy and procedures To have a complete understanding of and adhere to the company’s policy
related to fire, hygiene, health and safety
- To carry out the other duties as assigned by the management team To establish good relationship and rapport with guests and colleagues To ensure the cleanliness
and hygiene in work areas.
Qualifications
- Bachelor’s Degree in Hotel management or any related filed
- Female, 23-32 years old.
- At least 1 years’ experience in hospitality industry, Luxury hotels, Spas or health clubs
- Spa therapist knowledge is advantage personnel requirements
- Fluent in English both of spoken and written
- Self-confident, Service mind, Negotiation skill, Positive attitude toward leadership and team work
- Well-groomed good in interpersonal.
Benefits
- Provident fund
- Social security
- Health insurance for employees and their families
- Staff uniform
- Annual bonus (based on company performance)
- 6 working days per week, annual leave
Salary In accordance with the company's salary structure